Digitalisez vos bons d'interventions de maintenance avec Praxedo
Une application web pour le bureau.
- Visualisation en temps réel de l'activité sur le terrain
- Planification intelligente de vos interventions
- Optimisation des tournées
- Suivi des interventions récurrentes
- Notification de vos clients en temps réel
- Visualisation du planning
- Accès aux détails et à l'historique des interventions
- Bons d'interventions numériques entièrement paramétrables
- Suivi des pièces consommées
- Fonctionnement online et offline
- Paramétrage intuitif via une simple interface Web
- Formulaires sur mesure pour les comptes rendus
- Paramétrage des indicateurs d’activité et de performances
- Profils d’accès Web et gestion des droits
- Intégration facile avec votre système d'information / ERP
Une application mobile pour le terrain.
Organisez les plannings de vos équipes terrain en toute simplicité. Suivez en temps réel leur activité et optimisez chacune de leurs interventions.
Grâce à l’application mobile Praxedo, dédiée aux techniciens, leurs tâches sont simplifiées et leur productivité décuplée à chaque étape de leur tournée.
Adaptez vous-même le paramétrage de votre compte Praxedo, sans compétence technique requise.
Personnalisez les formulaires d’interventions de Praxedo pour améliorer l’efficacité de vos collaborateurs terrain.
Les bons d’intervention numériques faciliteront leurs tâches administratives en ne laissant aucune place à l’erreur.
La solution Praxedo apporte de “l’intelligence” à vos formulaires en vérifiant efficacement la qualité des données saisies par vos collaborateurs terrain. Son paramétrage facile et intuitif vous permet de conditionner l’apparition de champs et de sections en fonction des données complétées.
En cas d’erreur de saisie, le module alerte automatiquement le technicien et bloque la validation du compte rendu d’intervention.
Praxedo met à votre disposition de nombreux types de champs pour personnaliser vos bons d'interventions:
Zone de texte
Saisie numérique
Case à cocher
Liste déroulante
Scan de code-barres
Signature
La solution SaaS 100% dédiée à la gestion
des interventions de maintenance et SAV
+17%
+19%
+27%
AUGMENTATION DE VOS REVENUS
AMÉLIORATION DE LA SATISFACTION CLIENT
AUGMENTATION DE LA PRODUCTIVITÉ TERRAIN
COMMENT FONCTIONNE PRAXEDO ?
Un paramétrage adapté à votre métier.
18 années d’expérience
50 000 utilisateurs quotidiens
100 000 interventions par jour
Organisez vos opérations de terrain
Augmentez rapidement vos revenus
Améliorez votre relation client
Photo
Relevé GPS
Date / heure
URL cliquable
Téléphone
HVAC software: work smarter, not harder.
Powerful Field Service Management software for HVAC & Refrigeration specialists.
With Praxedo’s HVAC field service software, resolve unforeseen issues in HVAC-R with simple, highly-controlled scheduling for your teams. Better manage field technicians and work orders, improve first-time resolution, and provide efficient service to your customers.
Meet today’s business requirements.
HVAC & Refrigeration companies must operate efficiently to be responsive to emergency calls and provide superior customer service.
Increase productivity with HVAC scheduling and dispatch software.
Choose our powerful Field Service Management solution that’s as effective as it is easy to use.
Generate customised forms automatically.
HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports.
Praxedo’s advanced form design feature enables you to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer.
Améliorez la productivité de vos techniciens grâce aux rapports d'interventions numériques.
Personnalisez les formulaires d’interventions de Praxedo pour améliorer l’efficacité de vos collaborateurs terrain.
Les bons d’intervention enrichis et totalement encadrés faciliteront leurs tâches administratives et ne laisseront aucune place à l’erreur.
Les bénéfices de la dématérialisation de vos bons d'interventions.
Les avantages de la mise en œuvre d’une application de gestion des bons d’intervention dans votre organisation sont nombreux.
Réduction du papier dans le cadre de votre plan RSE
Amélioration de la communication interne
Traçabilité parfaite de chaque intervention
Élimination jusqu’à 70 % des tâches administratives
Standardisation des process pour une plus grande efficacité
Stockage sécurisé de l’historique des interventions
Gestion intégrée des documents : des photos et autres pièces jointes peuvent être ajoutées au rapport final
Exhaustivité des comptes-rendus grâce aux champs obligatoires des formulaires numériques
Accès à des rapports de performances intelligents qui facilitent la prise de décision à partir des données
Facturation plus rapide des interventions : les bons peuvent être facturés en moins de 24 heures
Improve customer service and operational efficiency with our smart solution designed for industry professionals in HVAC & Refrigeration.
HVAC software: work smarter, not harder.
Les fonctionnalités d'une app de gestion d'interventions.
Les applications sont indispensables pour une gestion optimale de vos interventions terrain.
Avec Praxedo, vous accédez à vos plannings et générez vos rapports personnalisés en quelques clics.
Créez vos raports d'interventions facilement.
Équipez vos techniciens terrain d'une application mobile pour faciliter leurs tâches administratives.
Depuis le terrain, vous générez des bons d'interventions en quelques clics.
Équipez vos techniciens terrain d'une application mobile pour faciliter leurs tâches administratives.
Depuis le terrain, vous générez des bons d'interventions en quelques clics.
Signature client
Champ de photo enrichie
Formulaires simplifiés
Generate customized forms automatically.
HVAC technicians have multiple responsibilities. Depending on the specifics of a work order, they can have various duties such as maintaining and fixing systems or installing new units. For each type of work order, it is quite common that they have to fill out job reports.
Praxedo’s advanced form design feature enables you to use various options like prepopulated fields and drop-down menus to simplify data entry and reduce potential errors. It will take your technicians just a few minutes to fill out the entire form and have it co-signed by a customer on their smartphone. The system will then email a copy directly to the customer.
Manage schedules and dispatch for HVAC contractors.
You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on.
Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
Schedule and honor contracts.
HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected.
Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
Découvrez Praxedo, l'application de gestion d'interventions.
Sans engagement ni carte de crédit requise.
Améliorez la productivité de vos techniciens grâce aux rapports d'interventions numériques.
Personnalisez les formulaires d’interventions de Praxedo pour améliorer l’efficacité de vos collaborateurs terrain.
Les bons d’interventions enrichis et totalement encadrés faciliteront leurs tâches administratives et ne laisseront aucune place à l’erreur.
Nos clients témoignent.
Plus de 1 000 entreprises et 40 000 utilisateurs font confiance à Praxedo pour optimiser leurs interventions sur le terrain.
"L’interface de planification Praxedo permet de jongler facilement entre les installations, les dépannages et la maintenance contractuelle. Nous avons réduit de 75% le temps consacré à la planification."
Marlène Nuñes
Directrice du Service Clients
"Praxedo a considérablement facilité la vie de mes techniciens sur le terrain. Ils reçoivent toutes leurs interventions dans leur application mobile, et les données terrain sont remontées en temps réel."
Claude Chatain
Responsable d’activité
Claude Chatain
Responsable d’activité
Nos clients témoignent.
Plus de 1 000 entreprises et 40 000 utilisateurs font confiance à Praxedo pour optimiser leurs interventions sur le terrain.
"L’interface de planification Praxedo permet de jongler facilement entre les installations, les dépannages et la maintenance contractuelle. Nous avons réduit de 75% le temps consacré à la planification."
Marlène Nuñes
Directrice du Service Clients
"Praxedo a considérablement facilité la vie de mes techniciens sur le terrain. Ils reçoivent toutes leurs interventions dans leur application mobile, et les données terrain sont remontées en temps réel."
Claude Chatain
Responsable d’activité
Claude Chatain
Responsable d’activité
Manage schedules and dispatch for HVAC contractors.
You have to be flexible to create daily technician schedules. The dispatcher has to fulfill the company’s contractual obligations and honor customer maintenance contracts. But they also have to manage emergencies and unplanned service calls.
In order to do this effectively, they constantly need to know where their technicians are and the duration and type of job they’re working on. Their work is made so much easier when all of this information is in one place. With geolocation tools in Praxedo, your dispatcher will know the whereabouts of your technicians and can quickly assign them to emergency calls.
Stay on schedule and honor contracts.
HVAC businesses have to respect their customers’ obligations especially in the commercial and industrial sectors. Maintenance contracts require technicians to fulfill a specified number of service calls even if no emergency issues have been detected.
Since breakdowns can significantly impact a customer’s business, service must be provided according to SLAs. With strict regulations imposed on refrigeration customers, the expectations for quality service is even higher. Financial penalties, fines or late arrival fees can apply if a contract isn’t adequately fulfilled.
What our customer say.
Praxedo has also given us the capability to save precious time in our everyday tasks – Dispatching is a breeze and we’ve increased our productivity by almost 20%.
From a quantitative standpoint, we have seen an uptick of 10% on jobs completed per technician, per month.
Customers like you.
Make sure you keep your customers happy and that you comply with regulatory obligations and contractual commitments. Provide total visibility over resource planning, individual job progress and technicians geolocation.
Use Praxedo, the leading HVAC software for small businesses, to connect your office and field technicians, optimise routes and make quick decisions. By leveraging our easy-to-use mobile app, provide field technicians with instant access to customer information and job history, and help them complete their tasks more efficiently.
What our customers say.
Praxedo has also given us the capability to save precious time in our everyday tasks – Dispatching is a breeze and we’ve increased our productivity by almost 20% (7.5 hours per week).
From a quantitative standpoint, we have seen an uptick of 10% on jobs completed per technician, per month.
Ryan Barefoot
Vice President
“
More than 1,500 companies and 65,000 daily users trust Praxedo.
Features for the HVAC industry.
Why can you trust Praxedo?
Why choose Praxedo.
Trusted by over 40,000 daily users, we offer easy to use software across both web and mobile applications with flexible ERP integrations for any company size or type.
Improve service quality
With Praxedo, digitise work orders, save time planning technicians’ routes while maximising their efficiency and keep customers happy.
DSO reduction software to secure your cash flow
Adopt Praxedo's field service software to speed up invoicing and improve Days Sales Outstanding (DSO).
Build customer loyalty
Valuing your customers starts with forging meaningful relationships. Offer every customer a better experience by streamlining communication.
Get the most advanced cloud-based field service software on the market.
Praxedo is a comprehensive and configurable Field Service Management software that helps businesses streamline their operations and optimise their field service workflows.
ABOUT US
LOCATION
515 N State St
Chicago, IL 60654
RESOURCES
Book your free demo.
Why choose Praxedo.
Trusted by over 40,000 daily users, we offer easy to use software across both web and mobile applications with flexible ERP integrations for any company size or type.
Improve service quality
With Praxedo, digitize work orders, save time planning technicians’ routes while maximizing their efficiency and keep customers happy.
DSO reduction software to secure your cash flow
Adopt Praxedo's field service software to speed up invoicing and improve Days Sales Outstanding (DSO).
Build customer loyalty
Valuing your customers starts with forging meaningful relationships. Offer every customer a better experience by streamlining communication.
Generate Word/PDF reports
Auto-verify the data entered
View work order history
Schedule using a map/ geolocation
Advanced scheduling
Create work orders on a mobile device
Managing contracts
View work order history
Scheduling of recurring work orders
“
Ryan Barefoot
Vice President
Get the most advanced cloud-based field service software on the market.
Book your demo now
HVAC software: work smarter, not harder.
Improve customer service and operational efficiency with our smart solution designed for industry professionals in HVAC & Refrigeration.
Book your free demo now
Improve customer service and operational efficiency with our smart solution designed for industry professionals in HVAC & Refrigeration.
